SHIPPING POLICY
1. General Shipping Information
A. Service Area
We currently offer shipping services only within the geographical limits of [Specify Service Area, e.g., India, Greater Toronto Area, or specific States/Cities]. We reserve the right to decline orders outside our serviceable pin codes.
B. Shipping Partners
We utilize a network of trusted third-party logistics partners and, in some areas, our own dedicated delivery personnel to ensure your orders are delivered safely and efficiently.
C. Delivery Confirmation
All deliveries may require an acknowledgement (physical or digital) from a person at the delivery address. For prescription medicines, the delivery agent may verify the original prescription and recipient identity as per local regulations.
2. Delivery Timeframes
Our estimated delivery times are calculated from the moment the order is confirmed, which may be after prescription verification (for Rx orders) and payment processing.
| Product Type | Estimated Delivery Time | Notes |
| Non-Prescription (OTC) & Wellness | [Insert Timeframe, e.g., 24-48 hours] | Subject to availability and delivery location. |
| Prescription (Rx) Medicines | [Insert Timeframe, e.g., 24-72 hours] | Requires mandatory verification of a valid prescription by a qualified pharmacist. |
| Special Handling (Refrigerated/Cold Chain) | [Insert Timeframe, e.g., 48-72 hours] | Handled by specialized logistics to maintain temperature integrity. |
Important Note on Delays: FastBing is committed to timely delivery but does not guarantee delivery within the estimated timeframe. Delays may occur due to unforeseen circumstances, including but not limited to: high order volume, traffic, weather, strikes, or issues with prescription verification.
3. Shipping Charges
| Order Value | Shipping Charge |
| Orders above [Insert Amount, e.g., ₹500 or $50] | FREE Shipping |
| Orders below [Insert Amount, e.g., ₹500 or $50] | A nominal fee of [Insert Fee, e.g., ₹40 or $4.99] |
Note: Any applicable shipping charges will be clearly displayed during the checkout process before payment is made.
4. Tracking Your Order
Once your order is shipped, you will receive a notification via [Specify Method, e.g., email/SMS] containing a tracking link and a tracking number. You can also view the status of your order by visiting the “My Orders” section of the FastBing Platform.
5. Failed Delivery Attempts
Our delivery partners will attempt to deliver your order [Insert Number, e.g., two or three] times.
If the customer is unavailable, the order will be marked as “Failed Attempt,” and our partner will attempt redelivery on the next working day.
If all delivery attempts fail, the order will be returned to our facility/seller.
In such cases, any refund issued will be after deducting the initial shipping and handling charges. No re-delivery will be attempted unless a new order is placed.
6. Important Packaging and Tampering Instructions
Inspection: Customers are strongly advised to inspect the package for any signs of tampering or damage before accepting the delivery.
Refusal: If the package seal is broken, damaged, or the box appears tampered with, you must refuse to accept the delivery and immediately report the issue to FastBing Customer Support.
Liability: FastBing is not liable for products damaged or stolen after delivery has been successfully completed and acknowledged at the shipping address.
7. Contact Us
For any inquiries or assistance related to your order shipment and delivery, please contact our Customer Support team:
Email: [Insert Customer Service Email Address]
Phone: [Insert Customer Service Phone Number]
Legal Disclaimer: This policy must be reviewed and approved by a legal professional to ensure full compliance with all local, state, and federal laws governing e-commerce and the delivery of pharmaceuticals in your operational jurisdictions. FastBing will not be responsible for any legal repercussions arising from the use of this unverified template.